Customer Information
Find everything you need to know about our products, shipping, and store policies.
Shipping & Delivery
We ship from Javea, Spain to the EU. Delivery times: EU 5–7 days. Upon request we ship from Montreal to North America. Delivery time 10–14 days.
Store Hours & Location
Our shop is located at Virgen del Pilar no.6, Javea, Spain and is open from April to the end of September, Tuesday to Saturday from 10 AM to 2 PM and from 6 to 9 PM.
Returns & Exchanges
Returns are accepted within 14 days of delivery for unused products. Contact us at suzanne@weweimport.com before sending back an item.
Payment Options
We accept PayPal and all major credit cards through our secure checkout.
Sandals Styles Guide

Sandals Sizing Guide
- EU 35 = US 5 = UK 2.5
- EU 36 = US 6 = UK 3.5
- EU 37 = US 6.5 = UK 4
- EU 38 = US 7.5 = UK 5
- EU 39 = US 8.5 = UK 6
- EU 40 = US 9 = UK 6.5
- EU 41 = US 10 = UK 7.5
Dog Collar Sizes
Measured to the middle hole
- Come in 6 sizes, XXS to XL
- xxs = 18 cm (16-21)
- xs = 24 cm (21-26)
- s = 28 cm (26-31)
- m = 33 cm(31-36)
- l = 38-(36-41) cm
- xl = 43-(41-46) cm
Wholesale Orders
If you own a store and want to stock our products, contact us for wholesale prices and shipments.