Customer Information

Find everything you need to know about our products, shipping, and store policies.

Shipping & Delivery

We ship from Javea, Spain to the EU. Delivery times: EU 5–7 days. Upon request we ship from Montreal to North America. Delivery time 10–14 days.

Store Hours & Location

Our shop is located at Virgen del Pilar no.6, Javea, Spain and is open from April to the end of September, Tuesday to Saturday from 10 AM to 2 PM and from 6 to 9 PM.

Returns & Exchanges

Returns are accepted within 14 days of delivery for unused products. Contact us at suzanne@weweimport.com before sending back an item.

Payment Options

We accept PayPal and all major credit cards through our secure checkout.

Sandals Styles Guide

Image Sandals Styles

Sandals Sizing Guide

  • EU 35 = US 5 = UK 2.5
  • EU 36 = US 6 = UK 3.5
  • EU 37 = US 6.5 = UK 4
  • EU 38 = US 7.5 = UK 5
  • EU 39 = US 8.5 = UK 6
  • EU 40 = US 9 = UK 6.5
  • EU 41 = US 10 = UK 7.5

Dog Collar Sizes

Measured to the middle hole

    Come in 6 sizes, XXS to XL
  • xxs = 18 cm (16-21)
  • xs = 24 cm (21-26)
  • s = 28 cm (26-31)
  • m = 33 cm(31-36)
  • l = 38-(36-41) cm
  • xl = 43-(41-46) cm

Wholesale Orders

If you own a store and want to stock our products, contact us for wholesale prices and shipments.